Check if you need Peppol

Whether you need Peppol depends mostly on who you send documents to and where they are. Use the quick check below, then read the details.

Quick check

Pick the option that best describes who you send invoices to. The guidance updates to match your choice — no sign-up, nothing is sent anywhere.

Who do you mainly send invoices to?

You very likely need Peppol. Most public-sector bodies in the EU, and in countries like Australia, New Zealand and Singapore, require suppliers to send e-invoices over Peppol. Get connected and ask the buyer for their Participant ID.

Yes — you need Peppol. If a customer has given you a Peppol Participant ID or asked you to “send via Peppol”, you'll need an Access Point to reach them. The good news: once connected you can reach every other participant too.

Probably worth it. B2B use of Peppol is growing quickly, and several countries are phasing in mandates. Even where it isn't mandatory, Peppol removes the need to agree a format with each customer. Check whether your largest customers already have a Participant ID.

You probably don't need Peppol. Peppol is designed for organisation-to-organisation exchange. If you only invoice private individuals, a normal PDF or e-commerce receipt is usually enough — though local rules may still require structured e-invoicing.

Choose an option above to see tailored guidance.

When Peppol is typically required

You generally need Peppol if any of these apply:

  • You supply the public sector in a country that mandates Peppol e-invoicing.
  • A customer has asked you to send invoices to their Peppol Participant ID.
  • You operate in a country rolling out a B2B mandate (for example several EU member states).

When you may not need it

  • You sell only to private consumers.
  • Your customers explicitly accept PDF or paper and there’s no mandate.
  • You already exchange through another network that the recipient accepts.
Rules change by country and over time. Mandates are being introduced in stages. When in doubt, ask your customer for their Participant ID — if they have one, Peppol is the path of least resistance.

Still unsure?

Read what Peppol is for background, or jump straight to getting connected.